Last Updated: June 2026

Medezenec aims to deliver products safely and efficiently.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Processing times may vary depending on product availability.

Shipping Coverage

We ship products across India and may offer international shipping for selected products and regions.

Delivery Time

Estimated delivery timelines:

  • Metro Cities: 2–5 business days
  • Other Locations: 4–10 business days
  • International Orders: Varies by destination and customs clearance

Shipping Charges

Shipping charges are calculated based on:

  • Delivery location
  • Product weight and dimensions
  • Shipping method selected

Tracking Information

Once an order is dispatched, customers will receive shipment tracking details via email or phone.

Delays

Delivery timelines are estimates only. Medezenec shall not be held responsible for delays caused by:

  • Weather conditions
  • Customs clearance
  • Transportation disruptions
  • Force majeure events

Damaged Shipments

If a shipment arrives damaged, customers should notify Medezenec within 48 hours of delivery and provide photographs of the package and products.

Contact

For shipping-related inquiries, please contact us through the contact information available on the website.